We aim to be transparent about the way our site works to collect user data, and we are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
When someone visits www.weareimaginedesign.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do wish to collect personally identifiable information through our website, we will make you aware of this at the point we ask for this information, always giving you the option to opt out.
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use our website.
We may, from time to time, send you information about our services which we feel may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email or telephone. We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you complete our online contact us page. If you have previously agreed to being contacted in this way, you can unsubscribe at any time by clicking the ‘unsubscribe’ link in our email messages, or by contacting us at hello@weareimaginedesign.co.uk It may take up to 28 days for this to take place.
The data controller responsible in respect of the information processed on this website is Imagine design & branding. If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to hello@weareimaginedesign.co.uk or by post to the address at the bottom of this page.
We collect, store and use the following kinds of personal information: (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation). (b) information that you provide to us for registering with us and for subscribing to our website services, email notifications and/or newsletters (including name, email, job role and communication preferences); (c) and any other information that you choose to send to us. Personal information submitted to, and acquired via, this website will be used for the purposes specified in this privacy policy and/or in relevant parts of the website. It is processed either in accordance with your consent and/or for contractual necessity.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide appropriately and securely. We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We collect personal information about you when you access our ‘contact us’ page. We collect details of your name, email address, contact telephone number and your comments. We collect this personal information from you either directly, such as when you contact us or indirectly, such as your browsing activity while on our website see our Cookies policy for more details. The personal information we collect about you depends on the particular activities carried out through our website. This information includes: your name, address and contact details, details of any feedback you give us by phone, email, post or via social media, information about the services we provide to you. We use this personal information to: provide our services to you, notify you of any changes to our website or to our services that may affect you, improve our services. This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: (a) the payment of a processing fee (currently fixed at £10.00); and (b) the supply of appropriate evidence of your identity (for this purpose, we will accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). Where this information is processed automatically, you may ask to receive it in a structured, commonly used and machine-readable format. If requested and feasible, we will transmit your data directly back to you.
We will erase or anonymise your data once it is no longer necessary for the purpose we obtained it for.
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:(a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); (d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
You may withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal; You may also instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes. Our contact details are below should you wish to exercise these important rights.
This website privacy policy was published on 05 November 2022. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Under the Data Protection Act 1998 and GDPR 25 May 2018, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
We aim to meet the highest standards when collecting and using personal information. For this reason, we take complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We also welcome any suggestions for improving our procedures. This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Imagine design & branding’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent in writing to hello@weareimaginedesign.co.uk. If you wish to make a complaint about the way we have processed your personal information, you can contact us in our capacity as the statutory body which oversees data protection law – www.ico.org.uk/concerns.
Please contact us if you have any questions about this privacy notice or the information we hold about you. You can email us or write to: IMAGINE Design & Branding. 14 The Enterdent, Godstone, Surrey, RH9 8EG.
